FAQs
General
What is Cupére?
Cupére is a luxury skincare brand inspired by the Latin word meaning “to desire.” We create elevated rituals through science-led skincare, LED devices, and refined formulations designed to inspire confidence and restore timeless allure.
Where is Cupére available?
Cupére products are available online and through exclusive partners such as Erámai Spa at Crown Melbourne.
Is Cupére cruelty-free?
Yes. All Cupére products are cruelty-free and never tested on animals.
Are Cupére products suitable for sensitive skin?
Yes. Our Restore Range and LED devices are specifically designed to calm irritation and strengthen the skin barrier.
Skincare Ranges & Ingredients
What makes Cupére skincare different?
Cupére blends advanced actives like peptides, collagen, hyaluronic acid, and botanical extracts with luxurious formulations designed to elevate daily care into a transformative ritual.
What Cupere range should I choose?
Are Cupére products safe during pregnancy or breastfeeding?
Most products are safe, but formulas containing vitamin A or retinol derivatives should be avoided. Consult your healthcare provider if unsure.
How long until I see results from Cupére products?
Most users experience improved hydration and radiance within days. Firmer texture and reduced lines appear after consistent use over 4–6 weeks.
LED Devices & Technology
How does LED light therapy work?
LED light therapy uses clinically validated wavelengths of light to stimulate collagen, refine texture, clarify blemishes, and support deep cellular repair.
Are Cupére LED devices safe for home use?
Yes. All devices use safety-tested light intensities, heat controls, and automatic shut-off timers for safe, non-invasive treatments.
Which LED wavelength is best for anti-aging?
Red (630nm) and Near-Infrared (850nm) light are most effective for stimulating collagen and firming the skin.
Which wavelength helps reduce blemishes?
Blue light (470nm) targets blemish—causing bacteria and helps clarify the skin.
How often should I use LED at home?
For best results, use LED therapy 3–5 times per week for 5–20 minutes depending on the device.
Can I use LED light therapy with serums and moisturisers?
Yes. LED enhances product absorption. Use LED after cleansing and before applying serums or moisturiser.
Can LED therapy be used on dark skin tones?
Yes. LED is safe and effective for all skin tones.
Can I use LED after cosmetic procedures?
LED is commonly used to support post-treatment recovery, but always follow your clinician advice.
Usage & Safety
Is LED light therapy safe for sensitive skin?
Yes. LED is gentle and non-invasive. Start with shorter sessions and build up gradually.
Can LED light damage the eyes?
Cupére devices include safe light intensities, but avoid direct staring. Masks and devices cover or shield the eyes during treatment.
Is there downtime after LED therapy?
No. LED requires no downtime and can be used morning or night.
Orders, Shipping & Support
How do I contact Cupére customer care?
You can reach us via the Contact page or at info@cupere.com.au
Do Cupére devices come with a warranty?
Yes. All LED devices are covered by a standard manufacturer’s warranty.